Shipping Policy 

We always strive to deliver your order quickly and safely as possible.

We can ship products to India or Internationally using our preferred forwarders. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

Our Domestic forwarders:

1. Professional Couriers
2. Bluedart
3. DTDC

Our International Forwarders:

1. DHL
2. Fedex

Please check your pinc code with above forwarders before placing the order.

Items in stock will typically ship out in 2-3 business days.

a. Shipping Charges
Our shipping charges are determined by the volume of your order and shipping method selected, excluding applicable sales tax.

b. International Orders
Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
Return, Exchange Policy, Cancellation
Our goal is to ensure your complete satisfaction with your purchase.

Return Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 7 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

In case following conditions are not met Saman Engineering & Technical Services Pvt reserves the right to charge 15% restocking fee or refuse the return.
- the items must be returned for refund or exchange within 15 days of original purchase
- items and packaging must be received in new condition
- the original manufacture's packaging must not be damaged
- packaging must include all original items, manuals etc.
- Return Authorization Number must be clearly marked on the shipping box
- return package must include copy the original invoice or sale receipt

Before returning package you need to contact Saman Engineering & Technical Services Pvt Ltd to receive Return Authorization Number (number to be placed on returning package). You can use phone number listed on contacts page or e-mail.

If you have an exchange for the same amount as the original purchase, no additional shipping or handling charges will be incurred.

Cancellations
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.